Aquaguard Kolkata Customer Care Phone Number

Phone Number of Aquaguard Kolkata is 91 22 3044 9700 / 39883333 /18602661177 +(91)-33-39883333 .
Eureka Forbes has several Water Purifiers with the Aquaguard Product known as Aquaguard UV, Aquaguard RO, Aquaguard UF, AquaSure RO, AquaSure UV, AquaSure Storage etc. Eureka Forbes company having a wide range of outcomes includes water purifiers, security systems, air purifiers and vacuum cleaners and ancillary services. Eureka Forbes was founded in 1982. Eureka Forbes company with its headquarters in Mumbai, Maharashtra, India. Suresh Goklaney is the said to be the chairman of the said company. Eureka Forbes Aquaguard water purifier adds extensive and expensive technology in their water purifiers like Intelligent Purity Sensor System, Mineral Preserver System and International Dual Chamber system by the help of which purification of water takes place in most appropriate way. Eureka Forbes having different products include water purifiers, security systems, air purifiers and vacuum cleaners and ancillary services.

Branch Office Addresses Of Aquaguard Kolkata


Customers may reach the officials of Eureka Forbes at anytime and from anywhere through different means of communications like mentioned below:

Address: 177, RAJA DINENDRA STREET DESHBANDHU PARK SHYAMBAZAR
For Sales Enquiries: 07498201333
For Service Queries: (STD code of your state's capital) + 3988 3333
For Any other Queries:033-25545729
City/State: Kolkata, West Bengal
Pincode: 700004

Address: 37, NARENDRA NAGAR, NEAR DUNLOP KOLKATA
For Sales Enquiries: 07498201333
For Service Queries: (STD code of your state's capital) + 3988 3333
For Any other Queries:033-25445515 / 033-32624719
City/State: Kolkata, West Bengal
Pincode: 700056

Address: BF-44 SALT LAKE NEAR SWIMMING POOL KOLKATA
For Sales Enquiries: 07498201333
For Service Queries: (STD code of your state's capital) + 3988 3333
For Any other Queries:8100646621
City/State: Kolkata, West Bengal
Pincode: 700056

About Aquaguard Kolkata


Eureka Forbes as mainly deals in the manufacturing, designing and supplying of various kinds of home and office based objects or products that are being demanded and ordered by tens of thousands of customers across India. Same is the case in the metropolitan city of Kolkata where Eureka Forbes has setup a strong and firm network of branch offices, agents, business partners and other associates and serves and nurses customers in its best and finest way. As for as, the city of Kolkata is concerned, the said company runs its business venture a large-scale with one and only aim and objective of lure a vast crowd of customers on regular basis and offer them some of the most recent and immediately prior servicing factors and products.


Aquaguard Kolkata Address


The address of Aquaguard Kolkata is 3, Near Shyambazar, Netaji Colony, Baranagar, Kolkata, West Bengal, India.

Aquaguard Kolkata Email Address


The email address of Aquaguard Kolkata is customercare@eurekaforbes.com.

Aquaguard Kolkata Website


The Website of Aquaguard Kolkata is www.eurekaforbes.com.

Aquaguard Kolkata Customer Support Service Phone Number


The customer support phone number of Aquaguard Kolkata is 91 22 3044 9700 / 39883333 /18602661177 +(91)-33-39883333 (Click phone number to call).



The postal and official address, email address and phone number (helpline) of Aquaguard Kolkata Service Center and Aquaguard Kolkata customer care number is given below. The helpline of Aquaguard Kolkata customer care number may or may not be toll free.

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Aquaguard Kolkata Phone Number Customer Service

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Aquaguard Kolkata Source of Knowledge


www.justdial.com/kolkata/eureka-forbes-ltd-%28customer-care%29/033pxx33-xx33-100413120908-z3u4_bzdet
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Your Complaint, Suggestion, Complication, Review To Aquaguard Kolkata

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Aquaguard Kolkata Customer Care Number Delineated Here With Complaints and Reviews

Customer care male
Mr. Sushanta Kumar Deb CallsNov 17, 2020

Mr. Sushanta Kumar Deb On Phone To Aquaguard Kolkata Service
I want to purchase aquaguard send. A person
My contact number 6291389621
Mail I'd debsushantakumar@gmail.com
S kDeb.

Reply
Customer care male
Mr. Ananta Kumar Ghosh CallsMay 19, 2018

Mr. Ananta Kumar Ghosh On Phone To Aquaguard Kolkata Service
MY CONTACT NOS ARE 9432583978/8001194310
WE REQUIRE SERVICES. KINDLY SEND REPRESENTATIVE
KINDLY ADVICE CHARGES
REGARDS.

Reply
Customer care male
Mr. Samrat Majhi CallsSep 15, 2016

Mr. Samrat Majhi On Phone To Aquaguard Kolkata Service
I Samrat maj one year ago buy a platinum purified price 9999, but few days later (15th)stop this item, an attened maintainer G. Bagdi, now in this time, on date item are totally stopped , an in from bolpur office two month ago, re attrned G. Bagdi, and said 'sencer ' was not work, but at time bolpur office not response in this matter. Now this product totally out of order. Very bad product, company of eather then, two time fail of one year, change, surve this item other wise take judicial action against coy.

Reply
Customer care female
Ms. Sipra De CallsSep 07, 2016

Ms. Sipra De On Phone To Aquaguard Kolkata Service
Aq Guard Nova Model Has been changed and Eternity model installed on 31-08-2016. Record may please be updated. Receipt No 060615 dated 26-08-2016. Next AMC Expire date may pl be intimated. Previous Nova AMC Expire date is 09-03-2018
Sipra De
970 Sahid Hemanta Kumar Basu Sarani, Panchanantala, Kolkata-700074. Phone No 033-25485050, 9433348585
Thanking you
- Sipra De .

Reply
Customer care male
Mr. Sukdev Rout CallsSep 05, 2016

Mr. Sukdev Rout On Phone To Aquaguard Kolkata Service
i have purchase an aqua guard, Classic UV+ about ten month ago, But no service has been given from your side
So please arrange for service immediatly
from
Sukdev Rout
Phone no-9831902416
BD 105, SAMAR POLLY
KESTA PUR, KOLKATA-700102.

Reply
Customer care female
Ms. Babita Sanyal CallsSep 04, 2016

Ms. Babita Sanyal On Phone To Aquaguard Kolkata Service
Recently on the advice of your personnel iron guard has been installed to curbe the iron , etc attack. They also inform that the same will be attended to regularly, but for the last one month nobody comes to clean it resulting in iron marking inside glass / water bottle. Urgent service is needed. My address at flat no 201, 2nd floor, krishna apartment, one s. C ghosh lane, ballavpur, beside valjee patel's wood shop, serampore, hooghly, west bengal. Please send your person preferably after 4. 30 afternoon.

Reply
Customer care male
Mr. Susanta Paul CallsSep 03, 2016

Mr. Susanta Paul On Phone To Aquaguard Kolkata Service
Hi there,

I just broughut Aquaguard Enhance RO+UV water purifier from Flipkart, and it has been delivered on 1st September 2016 and I am expecting a call from Aquagurad installation team. Request you to kindly coordinate with them to quickly install this equipment as early as possible. Here I am attaching invoice details for your reference and my contact number - 9830115960.

Reply
Customer care male
Mr. Susanta Paul CallsSep 03, 2016

Mr. Susanta Paul On Phone To Aquaguard Kolkata Service
Hi there,

I just broughut Aquaguard Enhance RO+UV water purifier from Flipkart, and it has been delivered on 1st September 2016 and I am expecting a call from Aquagurad installation team. Request you to kindly coordinate with them to quickly install this equipment as early as possible. Here I am attaching invoice details for your reference.

Reply
Customer care male
Mr. Surajsriwastav CallsAug 30, 2016

Mr. Surajsriwastav On Phone To Aquaguard Kolkata Service
The Aquaguard installed in my school needs servicing. Please send someone. School Number is 0333-65550054. Mobile No. 9903219405
Suraj Sriwastav (Headmaster)
KATADANGA NORTH JANATA ARYA VIDYALAYA
257/17 KATADANGA ROAD,
P. O. FINGAPARA, NORTH 24 PARGANAS, PIN 743129.

Reply
Customer care male
Mr. Suraj Sriwastav CallsAug 30, 2016

Mr. Suraj Sriwastav On Phone To Aquaguard Kolkata Service
The water pipe from the tap line to the iron filter is broken and leaking. Please replace it. My registered mobile Number is 9903219405
Address is
34 RBC Road, P. O. Naihati, North 24 Parganas, Pin 743165.

Reply
Customer care male
Mr. Subrata Lahiri CallsJul 26, 2016

Mr. Subrata Lahiri On Phone To Aquaguard Kolkata Service
Dear Madam/ sir
I had purchased one aqua guard RO+UV doctors purifier from kolkata location in March 2016. But now just within four months the unit is giving trouble. I am a practicing doctor in Delhi. This unit has been installed in salt Lake F7 CLUSTER 13 purbachal pin 700097. My mother stays and she is feeling helpless. Purchasing water from outside. Please change the unit as it is not working. Twice they have tried to find the fault, but in vain. Please note thst I will have to go to social sites to tell my plight. My phone number is 9871873643
Dr S Lahiri
Cardiologist.

Reply
Customer care male
Mr. Pradip Kumar Mukherjee CallsJul 11, 2016

Mr. Pradip Kumar Mukherjee On Phone To Aquaguard Kolkata Service
R Sir. I have a Aquaguard water purifier of CRYSTAL. After service on 9. 7. 16 morning found machine faulty. Booked complain twice and told service man several times. Water purifier is an essential thing. Pl take necessary action at your end as early as possiable pl. P. K. Mukherjee. 91/B Old Calcutta Road. Pin 700123.

Reply
Customer care male
Mr. Srabonee Mitra CallsJul 08, 2016

Mr. Srabonee Mitra On Phone To Aquaguard Kolkata Service
In 2015 I have renewed my Aquaguard Water Filter for three years duration, but it is almost a year passed, but no one has come to change the carbon filter and attend for annual maintenance. I do not know to whom shall I complaint against this matter.

Reply
Customer care male
Mr. A.mandal CallsJun 13, 2016

Mr. A.mandal On Phone To Aquaguard Kolkata Service
Dear sir,
My aquaguard is out of order since couple of weeks resulted to have acute problem of drinking water for which i had talked to your Customer Care Personnel who had given me a complaint number Couple of weeks back and assured me to rectify it as quick as possible. He has neither given any phone No. Of mechanic who will repair it or no one had contacted me. Problem is still persisting. Why it is not taken up. Yous faithfully,
A. Mandal, Q/102, Fortune City Housing Complex, Madhyagram, Kolkata:132, Ph. No. 8798384207.

Reply
Customer care male
Mr. Subhas Bhadra CallsJun 09, 2016

Mr. Subhas Bhadra On Phone To Aquaguard Kolkata Service
DEAR SIR I ORDERED FOR ETERNITI AQUAGUARD FOR INSTALLATION. AT TIME OF INSTALLATION IT IS FOUND AS DEFECTIVE AND SAME IS SHOWN IN 2ND ONE. IS IT DEFECTIVE MODEL IN AQUAGUARD. PL TELL ME FOR FURTHER INSTALLATION. THIS MODEL IS IN CHOICE. IAM AT DURGAPUR. PIN713205. PH9434337237.

Reply
Customer care male
Mr. Nilendu Ganguly CallsJun 09, 2016

Mr. Nilendu Ganguly On Phone To Aquaguard Kolkata Service
Dear Sir
I bought a Water purifier in the month of March model Aquaguard Reviva RO+UV. The machine is not working and not dispensing purified water since last three days. Your service engineer has not been able to find the fault despite various inspections and I am being constantly harassed with different inputs at different times. I am asking immediate replacement of this fully and grossly defective machine right now or else I will be forced to go to consumer forum. Seeking your action right now.

Reply
Customer care female
Ms. Sulagna Dutta CallsJun 07, 2016

Ms. Sulagna Dutta On Phone To Aquaguard Kolkata Service
Kindly visit my home immediately as the water purifier- COMPAQ is not working properly, facing acute problem for drinking water since yesterday 6/6/2016. please Send the service engineer as soon as possible. Thanking you,
Mrs Sulagna Dutta 47H Ballygunge Terrace. Golpark
Tulsi Bhavan Flat no-1C
Kolkata-700 029.

Reply
Customer care male
Mr. Jagaf-dish Prasad CallsMay 30, 2016

Mr. Jagaf-dish Prasad On Phone To Aquaguard Kolkata Service
Need- Servicing request for Aquaguard. Need to change the candle and servising. Address:
Smita prasad
41 Canal Strret,
Sree Bhumi 1st lane, Opposite Sree Bhumi Post Office
Basera Building, 2nd Floor, Flat no 09. Kolkata - 700 048

Mobile: 9769680547.

Reply
Customer care male
Mr. S.das CallsMay 27, 2016

Mr. S.das On Phone To Aquaguard Kolkata Service
Upon receipt of my complaint a service man came up and checked the Acuaguard GOLD NOVA installed in my flat on 26/05/2016 and diagonosed that the bord of the machine is not working and he assured that he would return back on that day. But never returned. Again on 26/05/2016 evening I made a complaint 87318052 as well as reminded ovr my phone 9433141725. But no service man yet turned up.

Reply
Customer care female
Ms. Arundhati Sinha CallsMay 18, 2016

Ms. Arundhati Sinha On Phone To Aquaguard Kolkata Service
I need the correct helpline number. The number In the website 18602661177. Moreover, the service centre from where the AMC was done is not responding / phone number being unavailable. I need the immediate servicing of my Aquaguard RO.

Reply
Aquaguard Kolkata Customer Service Care Phone Number 256022
Mr. Joy Banerjee CallsFeb 28, 2016

Mr. Joy Banerjee On Phone To Aquaguard Kolkata Service
My aquaguard has stopped working. Ineed someone who can come and service it or repair. Will be obliged with your service as soon as possible. Joy Banerjee
9830381260
60/h motilal gupta rd. Flat -1, maa sharada abashan
kol-700008.

Reply
Aquaguard Kolkata Customer Service Care Phone Number 255544
Mr. Kalyan Kumar Das CallsFeb 24, 2016

Mr. Kalyan Kumar Das On Phone To Aquaguard Kolkata Service
AMC of my Aquauard Water Purifier(NOVA) is expired and existing Service Contractor's performance is not satisfactory either. I want to renew AMC by an authorised Service Contractor. Please depute your representative to discuss with me/visit my place and then renew AMC
Kalyan Kumar Das
(9830252140)
198. Rishi Rajnarayan Road
Purbasha Housing Complex,
Badamtala, Brahmapur
KOLKATA-700096.

Reply
Aquaguard Kolkata Customer Service Care Phone Number 254081
Ms. Pritha Mukherjee CallsFeb 10, 2016

Ms. Pritha Mukherjee On Phone To Aquaguard Kolkata Service
I have not yet received any free service in the first year for my Machine Aquasure Crystal UV purchased at 21/02/2015 from RECO Electronics, Asansol. I have called up some persons those who had installed this one, but they have denied to come at my residence. So pl contact me and send immediate service man to attend the same ie free services. Mob-8145767566.

Reply
Aquaguard Kolkata Customer Service Care Phone Number 253558
Ms. Dr Shaheena Kamal CallsFeb 05, 2016

Ms. Dr Shaheena Kamal On Phone To Aquaguard Kolkata Service
Dear sir, we had purchased aquaguard reviva 50 ro from mr sunil kumar c. s. s aquaguard yashashavi enterprises, 1st floor, ali market, raja bazar, patna 800014 on 15/ 6/14. it has been serviced twice. we want it to be serviced again but we are not getting respond from the dealer. sir our address is - dr shaheena kamal plot number 84, road number eight, behind community hall. haroon nagar sector 2. phulwarisharif. patna 801505. mobile number - 9430919946waiting for a prompy reply. thank you.

Reply
Aquaguard Kolkata Customer Service Care Phone Number 251378
Mr. Prabir Baran Sarkar CallsJan 16, 2016

Mr. Prabir Baran Sarkar On Phone To Aquaguard Kolkata Service
I have not yet received any free service in the first year for my Machine UV+ purchased at the middle of last year 2015. Some person calls me and after giving date and time no body comes to attend the UV+ at my residence. So pl contact me and send immediate service man to attend the same ie free services. Mob-9831642660.

Reply
Customer care male
Mr. Mukesh K Madhav CallsJan 14, 2016

Mr. Mukesh K Madhav On Phone To Aquaguard Kolkata Service
Below is the new Request no 85237761 I don’t want any excuses fixed this issue another 24 hours, This is my humble request to all of you. Otherwise will raise mail all across your top management sales and service team seating in Singapore, Thailand, Mumbai and state level management people, In case will not get solution than come to public domain because we have valid AMC. Please understand my sentiment or customer sentiment and resolve this issue on priority. Regards,
Mukesh
7044059761.

Reply
Customer care male
Mr. Anil Bajoria CallsDec 14, 2015

Mr. Anil Bajoria On Phone To Aquaguard Kolkata Service
I have a compact waterPurife of Aquaguard with AMC valid till 29/09/2016 \from last two months machine is no working properly, In spite of Several complain, there mechanic visits and describe different type problem in machine such of parts is not working, and that is not available, will be available next week etc, Etc. My question is why they Take AMC when the are Unable to give proper service Second They always force us to By new Machine, is these machine Obsolete after few years. Anil Bajoria 9830090699.

Reply
Aquaguard Kolkata Customer Service Care Phone Number 246996
Mr. Nanda Kumar Sarkar CallsDec 05, 2015

Mr. Nanda Kumar Sarkar On Phone To Aquaguard Kolkata Service
Customer ID: 1011519177Inv. No. 5114109840 Date: 14. 10. 2014. Order No. 511064163 Date: 14. 10. 2014. Item Code: GWPDCOMPT00000Description of Goods: Aquaguard Compact (Water Filter cum Purifier) 1013609846020977The second Free Service Check-up could not be undertaken as I was out of station for a long time. I returned on 03. 11. 2015 after expiry of 12 months from the date of installation of the item. I want to enter into "Eurosmile Service Plan" Annual Service Maintenance Contract for the Water Purifier. Necessary action may please be taken. Nanda Kumar Sarkar Flat No. HF-2/7, Joyaboti Abason, 4/P-11, Ho Chi Minh SaraniP. O. SarsunaKolkata-700061. Telephone No. 913324522032Mobile No. 8902446114.

Reply
Aquaguard Kolkata Customer Service Care Phone Number 241811
Ms. Barnali Biswas CallsOct 14, 2015

Ms. Barnali Biswas On Phone To Aquaguard Kolkata Service
I have got my Aquaguard Compact water filter exchanged and installed in my place on 5th October 2015. But till date I have not received any invoice / bill and warranty card for the purchase. The amount of Rs. 8990/- has already been encashed from my account vide UBI Cheque No. 075283 dated 02. 10. 2015. Request you to please send me the formal bill / invoice for my record and future assistance.

Reply
Customer care female
Ms. Joan Bardoloi CallsSep 29, 2015

Ms. Joan Bardoloi On Phone To Aquaguard Kolkata Service
I have been using an RO DEU for which I have an AMC till 22/4/16. CostingRs. 4600/-. The tubing joints are rusted and no changes has been madewhatsoever. One is leaking too and your man Ahmed came over and did nothing. I made a complain today as one of the filters too are leaking and he spoke to me over the phone and said my machine is bad even without seeing it. I do not know why we have to put up with such technicians I am not even sure if the water that we are drinking is pure and I want to get the same tested immediately. My phone No. Is 9903026787. And my address is 11WC Mani Karn, 3B Ram Mohan Gr. Lane Kolkata 700010. Thanks From Mrs. Joan Bardoloi rdoloi.

Reply
Customer care male
Mr. Subhankar Mondal CallsSep 24, 2015

Mr. Subhankar Mondal On Phone To Aquaguard Kolkata Service
We are from coochbehar polytechnic west bengal 736101 hostel, purchased aquagard pure chill 8055, but unfortunately the cooler part of this not working, we contact your local service point, but they said that cooler service not available from his part, and suggest to complain online, so we request you kindly take necessary action to solve our problem.

Reply
Aquaguard Kolkata Customer Service Care Phone Number 238561
Mr. Sushil Kumar Jaitly CallsSep 16, 2015

Mr. Sushil Kumar Jaitly On Phone To Aquaguard Kolkata Service
S. K. Jaitly (Sushil Kumar Jaitly ) this side. My complaint registered number 0083398108 dated 11. 9. 2015. I have one water purifier, which has now got some problem in last six days. I have already complained many times from 11/09/15 to 16/09/15. All times customer care executive told that reminder has been forwarded to your area executive. I have told your customer care executive, Please give me phone number of higher authorities of your company, but he had refused my request. Please note that this is under two year Annual maintenance contract. I am using your water purifier last 14th years, as we know your service is excellent at Allahabad, but surprisingly last six month I feel that your Allahabad service provider is not up to the mark. I have lot of problem for drinking water. Please solve this problem urgently. Thanks.

Reply
Aquaguard Kolkata Customer Service Care Phone Number 233132
Mr. Arijit Kar CallsJul 24, 2015

Mr. Arijit Kar On Phone To Aquaguard Kolkata Service
This is Arijit Kar , customer ID : 1010648814 and my request number is 0082523688. I have one Infinity water purifier model which has now some problem in power switch. I have already compliant two times 15/07/15 and 16/07/15 company technician came and misguide us on 15th July and then I booked another compliant on 16th July. At least 2-3 times I have called your customer care helpline no, but till now no response. Please note this is under Annual maintenance contract. As we know your service is excellent, but surprisingly this time it takes long time to solve this problemPlease change this switch as your service people told urgently.

Reply
Aquaguard Kolkata Customer Service Care Phone Number 230837
Mr. Tapan Kumar Gorain CallsJun 22, 2015

Mr. Tapan Kumar Gorain On Phone To Aquaguard Kolkata Service
I have purchased one aquaguard DUO on 20. 04. 2012. Cust. Id number 1009693090. It has problem in water filter on 23. 08. 2014 and changed by extra charges. AMC is issued that time. Now, it has another complain about leakage of water. I made docket on 22. 06. 2015. Service Engineer attended today and found crack in body and badly rusted in metal part. He was trying to make temporary patch work favicol. Docket number 82108059. My question is why this costly machine made by so poor body and not steel used?Why the problems are appearing so soon? Just after two yearsKindly change the body of the machine instead of patch work. ThanksTapan Kumar Gorain Tel number 03326726469mob. 9051763050Rishra, Hooghly. W. B.

Reply
Aquaguard Kolkata Customer Service Care Phone Number 224393
Mr. Deba Prasad Giri CallsApr 03, 2015

Mr. Deba Prasad Giri On Phone To Aquaguard Kolkata Service
for you information that we have purchase one Aquagard RO filter, but currently is not working since last four days and we have already inform customer care, but till now not solve. Details given below1) Purchase RO Filter on Aug-2014. 2) Address- Deba Prasad Giri /Putul Giri/98, Panchannagram/Kolkata-7000393) contact number-9903232678/9831477785.

Reply
Customer care male
Mr. Basudeb Gupta CallsFeb 16, 2015

Mr. Basudeb Gupta On Phone To Aquaguard Kolkata Service
My self is Basudeb Gupta. I bought an Aquaguard infinity model in the year 2011. Till date no representative attend me for service or any feed back. I purchased through a representative Sh. Jayanta at BaraNagar centre. Now I need a immediate service of the Aquaguard. Please coordinate.

Reply
Customer care female
Ms. Piali Gupta CallsFeb 14, 2015

Ms. Piali Gupta On Phone To Aquaguard Kolkata Service
After a routine service call by Aquaguard Franchise in Salt Lake, Kolkata. The service engineer broke a part of our Aquaguard Machine. I have called them to replace it - they say they are waiting for the part. My address is EC 226 Sector one Salt Lake Kolkata 700064. This is entirely their fault they must replace the broken part immediately. They must not send a half trained person to do the job.

Reply
Customer care male
Mr. Mr. Babu Ghosh CallsFeb 05, 2015

Mr. Mr. Babu Ghosh On Phone To Aquaguard Kolkata Service
Hello, I have purchased a Aquasure Crystal water purifier on 01/02/2015. But the purified water is non-drinkable, it gives salty water. My house water taste is normal. But do not understand how this is happen. Please send some technician immediately at my house. My address : Joydev GhoshBabu ghoshSonarpur, Kamrabad, Mandirtala, 24pgs(south), kolkata-700150, WB, India. My contact number : 98311-69654 / 96815-19736.

Reply
Customer care female
Ms. Ashima Pal CallsJan 23, 2015

Ms. Ashima Pal On Phone To Aquaguard Kolkata Service
I Mrs Ashima Pal customer id:1011712596 have purchased an Aquagaurd Neo Vide direct sales number is 24840140 dated:05/01/2015 and the payment was made by cheque (no :815969, dated:04/01/2015 uco bank Syambazar br), but it is found that the cheque was returned due to difference in signature and your sales man handed me the returned cheque and claimed rs:10, 340/- in cash which is rs: 350/- extra from MRP price. He received the amount of rupees 10, 340/- and no bill or cash memo was handed to me till now.

Reply
Customer care male
Mr. Tanmoy Sengupta CallsJan 10, 2015

Mr. Tanmoy Sengupta On Phone To Aquaguard Kolkata Service
I have paid Rs 1530/-vide contract receipt number 24362048 on 08/01/15 to one mr indra sarkar. He was supposed to replace the main filter today. But he has not come and not responding to his mobile number 9547085479. We are leaving kolkata tomorrow. I want toknow why he has not replaced the filter today and whynot responding. I doubt that he will visit at all. Is your company does this kind of stupidity and collects money like this way. If he does not turnup by 4pm tomorrow, i may takeup the issue to higher authorities and to the police also. Please do the needful.

Reply
Customer care male
Mr. Utsav Goswami CallsJan 06, 2015

Mr. Utsav Goswami On Phone To Aquaguard Kolkata Service
Disgusted with the attitude of your service person Rajesh who services machines in Saltlake. Had informed him that the machine\s pipe has burst and we need immediate attention. He had come once when we were not there and after never responded to my calls. In a dire need of a service person immediately at 9830999243.

Reply
Customer care male
Mr. Vandana Chawla CallsJan 03, 2015

Mr. Vandana Chawla On Phone To Aquaguard Kolkata Service
As we are in your amc service. And we complaints lot of time, but your person say no availability of spare parts. So we want to know whats meaning of Amc service. If you are not able to rectify our problem so can you please tell us what to do for your better service.

Reply
Customer care female
Ms. Nandita Ghosh CallsNov 21, 2014

Ms. Nandita Ghosh On Phone To Aquaguard Kolkata Service
despite putting complain in Siliguri on this Saturday none have come to repair the aqua guard whereas this is a persistent problem and many times it was repaired for the same problem, this is erratic and not at all acceptable, i would request you to look into this.

Reply
Customer care male
Mr. Vinay Pandey CallsNov 13, 2014

Mr. Vinay Pandey On Phone To Aquaguard Kolkata Service
Respected Sir I would like to inform you that my amc number is 225051098. My contact number is 9331270711. My machine is not proper working. I send three messages in 8082299333, but not any reply. I contact to your executive, but they also could not attend me. So please do necessary action.

Reply
Customer care male
Mr. Pradip Roy Chowdhury CallsOct 24, 2014

Mr. Pradip Roy Chowdhury On Phone To Aquaguard Kolkata Service
Dear Sir, I would like to inform you that I purchased one Aquaguard MAGNA water purifier along with Ironil vide your Challan number 24445319 and Order number 279021472 both dated 21st of October 2014. The said machine was installed on 22nd of October 2014 by your service engineer at four P.m. to my surprise after installation the machine hardly run for 4-5 hours and stopped its function. On the next morning i.e 23rd October 2014, I informed the the matter to your marketing representative and subsequently lodged a complaint bearing number 78735030 with your call centre. At 3.00 P.m. On 23 October two service engineers reported at my flat and tried to get the machine operational. However, they could not get it operational and assured that the existed machine will be replaced with another new machine. Once again I made another complaint bearing No 90535621 with your call centre with a request to replace the machine immediately. However, No, suitable action has so far been taken to replace the machine.

Reply
Customer care male
Mr. Amit Mondal Says Nov 04, 2014

Hi Pradeep, I have also bought an Aquaguard magna on 27th of September 2014. Today it stopped functioning. I have registered a complain yet to know what is the outcome. I am worrying because in a brand new condition if it functions like that what will happen after one year. Please let me know whether it has been replaced or not in your case. Regards, Amit Bangalore.

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Customer care male
Mr. Sudeep Banerjee CallsOct 21, 2014

Mr. Sudeep Banerjee On Phone To Aquaguard Kolkata Service
Sir, My Aquaguard water purifier Model Compact is malfunctioning. Kindly send someone immediately to rectify. Sudeep Banerjee Customer Code: 1008718122 67/13, G. T. Road west , P. O. Mallickpara, Meghdoot Apt. Block-A, 3rd Floor, Serampore Dist. Hooghly, PIN-712203.

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Customer care male
Mr. Somnath Sengupta CallsOct 20, 2014

Mr. Somnath Sengupta On Phone To Aquaguard Kolkata Service
Dear Aquaguard Today i have lodged a request to visit my house to check the level of inlet and outlet water of my existing UV aquaguard Aquaguard docket number is 78698021. Dated 20/10/2014. Your engineer has visited my house today without informing me and without giving me a call. After reaching my house in the evening i understand the same from my other family member of my house. No information left by your engineer against my query. Kindly arrange to give me a call in my cell number which is registered in your database - 9434100093 I want to know the logical justification of installing RO system replacing the existing one. Your early reply and action will be highly appreciated. Thanks and regards Somnath sengupta Ac/22/9/ deshbandhuNagar Near peyara bagan, kalimandir Kolkata- 700059 033-25764030 9434100093.

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Customer care male
Mr. M. Justin Moses CallsSep 15, 2014

Mr. M. Justin Moses On Phone To Aquaguard Kolkata Service
I have an aquaguard goldnova model water purifier. I need to change the purifying rod. Help me to find a person nearby. My address is
Serampore college,
Serampore (p. O. ),
Hooghly district,
West bengal- 712201.

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Customer care female
Ms. S. Raghav CallsAug 01, 2014

Ms. S. Raghav On Phone To Aquaguard Kolkata Service
Water purifier supply is not coming properly. Water flow stops automatically after 30 sec (aprox) and power goes off automatically.
Machine is under amc.
Bd-44, salt lake/ bidhannager/ kolkata-700064
Call at 8961898996.

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Customer care user complaints