Mr. Pratibha On Phone To Ardene Service
Today i went to one of your stores at albion mall, etobicoke, ontario and i noticed most of the employees were rude and they didn't even bother to open the trial room when asked. Its common behavior at this store. Please talk to the employees on this matter as they are very rude when they talk. I am a regular customer of yours so its my responsibility to let you guys know.
To whom it may concern:
II have purchased a lot of merchandise from your store. I am a repeat customer until today. I purchased two pairs of jeans and a shirt from your store located in Spruce Grove. When I went to purchase them I asked the cut cashier if I could return these items for a full refund if they do not fit. I could not try them on in the store, because I have an autistic child who is a nine-year-old boy and cannot come into the change room with me. The cashier said yes I could and I left the store with my merchandise. When I got home to try the products on I realize that they did not fit properly. iPhone the store and again asked if I could bring them back and get a full refund whoever answered the phone said yes of course I could
I went in today to return the merchandise and I was told that The refund would be onto an Ardene gift card. I was called pretty much a liar. I will never step into your stores again, I would advise my friends not to step in your store.