Budget Customer Service Number Delineated Here With Complaints and Reviews
Mr. Fred Milburn On Phone To Budget Service
I had a truck reserved North Huntingdon PA for pick up June 22, I received a call the night before that North Huntingdon did not have a truck, that I could get one at Latrobe. I agreed to that change only to get a call the next day I needed the truck to say they did not have one there. I ended up with no truck. However I did receive a $50 charge to my credit card. My confirmation number was 1808328950651. This was the worst customer service I have ever experienced in 60 years. I certainly hope this is not a common practice of your company. I did not get my stuff moved that weekend and will have to do another trip because of the horrible customer service. Not appreciated.
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Mr. Stephen Walker On Phone To Budget Service
Filed lost and found claim 184304 for multiple items left in rental at IAH on 06/17/18. Your site indicates return contact within three days, but after seven days still no response. Unable to find any contact number for assistance with issue on your web sites. Would appreciate immediate return contact.
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Hey
The manager Budget at car rental airport Rochester
Lie to customer
He charged me 400$ because I return early
He told me he called customer and return money back
It took him two months
His name is Jonathan Heinsler. Bad manager never seen.
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I would just like to know What the Budget Company's policy is, Should I reserve a vehicle for a specific date and time, and when I arrive there are none available in that class? Thank you in advance for responding C Jones.
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Ms. Lee Nestale On Phone To Budget Service
Yes I have a reservation for rental car in Romulus Michigan. Reservation number is 43799901us5. My confirmation is to pick up car at 10am. However my flights got cancelled and rearranged and I now have a earlier flight. I want to possibly pick it up at 7:30 -8:00 am and when I modify pickup time only you want to charge me another 74. 00 for a two hr difference. SERIOUSLY, this is ridiculous. I can not believe I can not modify the pickup time due to airline modifications this is not good customer service.
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Ms. Dawn On Phone To Budget Service
Hello
I am putting in this complaint for my friends Lonnie and Linda Johnson. We rented a 16'parcel van on November 3rd in Redding Ca. We drove it to Portland Or. Nobody checked it with us the van was dirty and the brakes did not work well when my driver had to put the brakes on it pulled the steering wheel right out of his hand. One side was working and one side was not. We had a very dangerous trip. When we talked to customer service he told me he would only give us a $50. 00 refund. I had to put $66. 00 dollars of gas in. Lonnie and Linda had to pay $818. 63 rental on the broken van. They should get a full refund plus gas. The Veh. No is 115669. We are very concerned about the van because if someone else that can not drive well is going to get hurt or worse. Nobody seems to care about this problem and we hope that you do and make sure that van gets fixed. Sincerely
Dawn Durgan
cc: Lonnie and Linda Johnson.
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