Dtdc India Customer Care Phone Number

+91-80-25365032,25365039

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Dtdc India


DTDC Courier & Cargo Limited commonly abbreviated as DTDC, is one of the world's largest courier distribution companies operated from India. The company primarily provides national and international logistics service including supply chain solutions, courier, air cargo and freight forwarding services. Being a popular Indian domestic and international Courier company DTDC Courier have been serving approximately 11,000 pin codes through 5,800 channel partners across the country. Subhasish Chakraborty was the key person behind the company who founded this courier company in 1990. DTDC Courier & Cargo Limited has more than 22,000 members who engage in the process of delivering more than 11,000,000 parcels everyday. DTDC Courier has its headquartered in Bangalore and has been running numerous zonal offices across major Indian Cities and States including Maharashtra, Delhi, West Bengal and Uttar Pradesh states. It has opened 281 other offices in India. The company has successfully made its presence internationally, United States, Canada, United Kingdom, Hong Kong are the country enjoying the services of DTDC Courier and Cargo Limited Addition.

DTDC Customer Care Numbers for important Indian Cities


DTDC has different customer care number for different Indian cities few important customer care numbers are given below according to respective cities.

DTDC Delhi Customer Care Number
Phone: 011-44900000

DTDC Gurgaon Customer Care Number
Phone: 0124-4993560

DTDC Customer care numberida
Phone: 0120-3082750

DTDC Customer Care Chandigarh
Phone: 01724600157/158

DTDC Customer Care Mumbai
Phone: 022-3300444

DTDC Customer Care Ahmedabad
Phone: 079-33004444

DTDC Customer Care Nagpur
Phone: 0712-33004444

DTDC Customer Care Indore
Phone: 0731-3916627/30/31

DTDC Customer Care Patna
Phone: 0612-3269861/3269865/3215352/3249039

DTDC Customer Care Bhubaneshwar
Phone: 0674-3257821/22/3208040

Phone Number of DTDC India:


+1(80)25365032, 25365039 If you want to contact headoffice of DTDC Courier and Cargo Limited Call at these number to contact corporate office of DTDC India that is located in Bangaluru, India.

DTDC Global Presence:


It has global presence in various countries including the United States, Kenya, Sri Lanka, Bangladesh, Nepal, Australia, China, Hong Kong, Singapore, Turkey, United Arab Emirates, United Kingdom and Canada. DTDC Courier was introduced in the year 1990 as a Private Limited Company by Subhasish Chakraborty. It was become a Public Limited Company in the year 1994. The first international branches of DTDC Courier were opened in the year 2000 and were established in the United States, the United Kingdom and Dubai. Today, the company has strong foothold around the world with more than 240 service locations. In India, DTDC Courier & Cargo Limited provides its services and solutions through a growing network of approximately 7005 channel partners and distribution centers. Its administrative office is based in Bangalore, Karnataka, India, and has 281 registered offices located in Gurgaon, Mumbai, Chandigarh, Hyderabad, Kolkata, Chennai, Bhubaneswar, Bangalore and many other locations of India.

DTDC Courier Customer Points Across India:


The customer care number of Dtdc India can be contacted from Vellore, Raipur, Vijayawada, Ghaziabad, Agra, Patiala, Meerut, Chandigarh, South Delhi, Aurangabad, Mangalore, Pune, Bhopal, Karnataka, Amritsar, Rajkot, Visakhapatnam, Surat, Trichy, Vadodara, Bihar, Andhra Pradesh, Jammu, Shillong, New Delhi, West Delhi, Uttarakhand, Pondicherry, Udaipur, Ahmedabad, Uttar Pradesh, Jaipur, Sangli, Mysore, Goregaon, East Delhi, Nasik, Rajasthan, Erode, Ernakulam, Delhi, Himachal Pradesh, Kerala, Ranchi, West Bengal, Faridabad, Bhubaneswar, Hyderabad, Gujarat, Jharkhand, Ludhiana, Dehradun, Kolkata, Salem, Tamil Nadu, Assam, Punjab, Lucknow, Nagpur, Indore, Baroda, Noida, Cochin, Chennai, North Delhi, Jamshedpur, Gurgaon, Bangalore, Jalandhar, Kanpur, Allahabad, Gorakhpur, Gwalior, Navi Mumbai, Patna, Trivandrum, Coimbatore, Varanasi, Thane, Goa, Madurai, Madhya Pradesh, Orissa, Chhattisgarh, Maharashtra, Mumbai India, etc.

DTDC India Corporate Office:


For all the corporate details visit the headquarters of DTDC. There are numerous branches are being run by the company across the India which are handled by headquarters located in address written below.
DTDC House No 3 Victoria Road
Bengaluru /Bangalore : 560047
Karnataka,India

Email id of DTDC India:


dtdcco@dtdc.com For all your concerns, issues and complaints your write at this email address and get your problems resolved soon.

Dtdc India customer care number 3426 1

Web-portal of DTDC India:


www.dtdc.in This is the official website of DTDC Where you can get the feature of DTDC website that include service guide, franchisee, corporate solutions and many other features that customer need.

Location Finder of DTDC India :


dtdc.com/sg_locationfind.asp In India, DTDC covers most of the small big towns and cities across India. To locate your nearest DTDC branch Follow this link to find your desired location of DTDC where you need to select your city, area zip code and click on find button.

DTDC One India Number:


33004444 This is a customer care number for DTDC for all India. The number may not work for all the Indian Cities.

Email Address for DTDC Product Inquiry:


track@dtdc.com For any concern regarding the shipment of your product and your product is not delivered at right time then write at this email id and get status of your product.

Feedback Form of DTDC:


dtdc.com/contact_feedback.asp For the total satisfaction of customers, DTDC Courier has created a feedback form where you can give your feedback regarding the services of DTDC by following this URL.

DTDC Shipment Tracking:


Track your product shipment by SMS write: 'DTDCConsignment Number' and send SMS to 9845324040. By doing this, you will get the complete status of your product directly on your phone.

DTDC India Contact Us Page:


dtdc.com/contact_overview.asp. Access to direct Contact us Page of DTDC where you will get the feedback page, customer service number, office location, etc.

DTDC India Promotional Packs:


7710011943 DTDC India gives exciting promotional offers time to time call at this to get such offers.

DTDC FAQ:


dtdc.com/sg_faqs.asp Refer this page for FAQ, on this page you will get the answer of frequently asked questions.

DTDC International Helpline Numbers:


+91-7738899817 or +91-7738899820 Apart from domestic services, DTDC has parted its international services in two major categories Express and Cargo Services. It also provides door to door shipments for international services. For all the queries related to International services of DTDC you can contact the nearest DTDC branch or can contact the above written international helpline numbers.

DTDC Franchisee Login:


frplus.dtdc.com If you have taken DTDC Franchisee you can login your DTDC Franchisee Login account using this URL.

DTDC India Social Profile:


Twitter Handle of DTDC India
twitter.com/dtdcindia

Facebook Page of DTDC India
www.facebook.com/DTDC.Official

Dtdc India Address


The address of Dtdc India is DTDC House, No:3, Victoria Road, Bangalore 560047, Karnataka, India.

Dtdc India Email Address


The email address of Dtdc India is css.bangalore@dtdc.com.

The postal and official address, email address and phone number (helpline) of Dtdc India Service Center and Dtdc India customer care number is given below. The helpline of Dtdc India customer care number may or may not be toll free.
Dtdc India Phone Number Customer Service
If the contact information is incorrect, please let us know Here

Dtdc India Source of Knowledge


www.dtdc.in

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Dtdc India Customer Care Number Complaints and Reviews

Customer care male
Mr. Dilshad SaysAug 16, 2016

I would like to inform you that my sister send me two nos. Parcels from
Delhi on dated ten August, 2016
docket nos. Z64609481 this was received
Z64609482 ---- this is not received so far
you are requested kindly check it at your end the said docket number Z64609482 is not received till date

thanking you.

Customer care male
Mr. Prasad Electrical Engg.pvt.ltd SaysAug 12, 2016

Our consignment Number is Z95192151 dated 6/8/2016 sent from Noida to Dombivli. We have not received above consignment and not able to trace the same online. We have called in kalyan and dombivli DTDC office, but not getting proper response from them. So we are requesting you to let us know about consignment status, it's very urgent. Please reply as early as possible.

Customer care male
Mr. Mahesh Kumar Chaudhary SaysAug 12, 2016

SIR/MADAM,
I have booked a consignment on 07. 08. 2016 having AWB/consignment number Z97489304 from Chomu, jaipur(Rajasthan) to Navi Mumbai, Maharashtra. After being tracked on tracking system on your website it is showing booked on 12. 08. 2016. How it can be possible. It is too delayed and consignment numbert delivered. This is very urgent. Please look into the matter and resolve the matter latest by the tomorrow. Thanks.

Customer care male
Mr. Mahesh Kumar Chaudhary SaysAug 12, 2016

Sir i have booked a consignment on 07. 08. 2016. Still this has not been delivered. After being searched on tracking system on your website it has been showing booked on 12. 08. 2016 however i have booked on 07. 08. 2016. Pl look in to the matter and supply the consignment latest by tomorrow.

Customer care female
Ms. Rachana SaysAug 12, 2016

I sent a parcel from Guntur to Bangalore on 9th August with AWB no H67466723, but it has not been received in Bangalore till now and from tracking it shows its in Sangareddy, Telengana when can I expect it will reach Bangalore and the parcel is very important to reach as soon as possible.

Customer care male
Mr. Eapen George SaysAug 04, 2016

AWB No. M35260577 received at your Marol office on 30 July 2016 as shown in Tracking status. Not delivered at Saki Naka destination till three August 2016. Four clear working days have passed. Postal service with Rs. 5/- stamp is better than your service. Saki Naka is around two kms from Marol. E. GeorgePhone: 8268056109.

Customer care male
Mr. Parag Patankar SaysAug 03, 2016

I am Parag Patankar , I ordered a product from ebay. The Shipment says that it is delivered whereas the product is not delivered and the nearest DTDC office is not answering the call.

Customer care female
Ms. Savita SaysJul 23, 2016

Our consignments are not being delivered in stipulated time. We have been received complaints about the bad courier services from our various branch

There in no one to listen to our complaint, is this way if you are treating your customer then we have to look for another courier. Hence look into the matter revert back urgently.

Customer care male
Mr. Shrish Kumar SaysJun 15, 2016

As per tracking result the shipment (M35754871) is hold at Malda Branch from 11th Jun 2016. I can not understand this issue. Why not deliver at my location, which is only 45 KM distance and your branch also available at Farakka. Please take action very fast and penalised them who hold this consignment.

Customer care male
Mr. Raj K Singh SaysMay 19, 2016

I have booked my parcel on ten May 16 courier to Bhopal from Mumbai, but your Bhopal branch got the courier in a dismal and opened condition the packing was torn out and the item was broken. Consignment No D27020094.

Customer care male
Mr. Prasanta Roy SaysApr 22, 2016

V29047175 booked on 20th Apr 2016 from Howrah to Patna. Till its not delivered. It was an emergency shipment and bokked it through PLUS mode. Then why it so much dealy ?

Please share the updated status ASAP. Also update your customer care contact number in your web site. Why you are updated the wrong number for Patna customer care ?.

Customer care male
Mr. Suraj Ahuja SaysApr 01, 2016

Hi i am Suraj Ahuja From Satnam Shoppe i have courier one mobile phone via DTDC courier From Kalyan To Kerala on 11th March 2016 Tracking No is V28504140 As per Tracking No product has been delivered on 15th March 2016, but as per customer he is not receive any product when customer was complaint to DTDC they say its may be delivered to wrong address i will tell you at evening i call so many to 04163217211 DTDC, but they not receive my calls that kind of service you provide to the customer today date is 01/04/2016 then also product is not receive to the customer I request to please do the needful for this for any more information please call me 7798747397 this is my personal number.

Customer care male
Mr. Bhanu Pratap Singh SaysMar 09, 2016

Hello

I am Bhanu Pratap Singh my mobile number 9410227550, 9146026073

I am courier form dtdc courier my docwt no M30218551 to HDFC Chennai as on date courier not receive please clear this issue and necessary action.

Nutan Shelat Customer Phone Number
Ms. Nutan Shelat SaysFeb 10, 2016

not recieved my courier dispatced from udaipur for navi mumbai kharghar. it reached mumbai apex office and inplace of navi mumbai it reached delhi. i need urgent delivery so i trusted your services. but. pl. look into matter and deliver my later fastconsignment no. f09586917.

Robinpremkumar Customer Phone Number
Mr. Robinpremkumar SaysDec 08, 2015

Hi please find the address bellow can i have status of the shipment consignment number C62538201. To Suraj Pandey / Dinesh DhingraMynd Solutions Pvt. Ltd, 835, Udyog Vihar, Phase V, Gurgaon, Haryana, Pin Code : 122001 91-124-4679224 officeFromRobinpremkumar . Ainstakart services Pvt. ltdNo 22/32/1, kanikandeswarar koil stKanchipuram-6315019500023389 I have sent a courier via dtdc way bill number is C62538201 on 24-oct-2015, yet the shipment have not been delivered, it lays in your gurgon office for past one month kindly request you to deliver the courier immediately, there is not a proper response from your customer care spoke to them more than 15 times no response or dint know the status of that shipment, kindly provide the status of the shipment.

Dtdc India Phone Number Customer Care
Kalu Ram Masar Customer Phone Number
Mr. Kalu Ram Masar SaysDec 04, 2015

Dear Sir/Madam, Please find out why the below shipment is yet not delivered, Shipment No. : Z69931036Pic-update :-Thursday, November 19, 2015Please see into this matter its very urgent and very serious to deliver these shipments. .

Mondaljayanta13@gmail.com Customer Phone Number
Mr. Mondaljayanta13@gmail.com SaysNov 19, 2015

I had to send one important parcel Mumbai to Kolkata. I was told that I will have to do express courier which means it should the next day as early as possible. But till today it did not reach the destination. I called up your local centre from where I booked they had no clue. Several times I had to call them up to get the status why it was not delivered yesterday and why the delivered late. Why such a poor service wasting our deadlines. Then YOU SHOULD REFUND the express amount. Cause in local normal delivery reaches in one day. You are taking special charges for special service, then where is the service?Also you staff doesn't have decency to inform the customer though they knew so many times and your Mumbai Customer service number is all time not of service. Hope you will be decent enough to get back to me.

Dtdc India Phone Number Customer Care
Aves Malik Customer Phone Number
Mr. Aves Malik SaysNov 14, 2015

Dear sir, I am running an online business and i had sent a parcel through DTDC courier on the 30/10/2015 from Mumbai to Kerela, but the parcel has still not reached the destination neither they are picking up calls nor replying to my mails as a result of which the customer has cancelled the order and i have suffered the loss. As per the company policy it should be delivered by 72 hours, but today its more than 14 days hence i want the refund for the courier charges taken and parcel should be delivered abk to me with no extra charges. Please do the needful. You can also contact me on my mobile number 99673 59666Tracking No. : M25204293ThanksAves Malik .

Dtdc India Phone Number Customer Care
Dharamveer Singh Pal Customer Phone Number
Mr. Dharamveer Singh Pal SaysOct 08, 2015

Dear Sir/Madam, My courier with Document No. Z68031065 was dispatched from your Durgapuri Branch Delhi on dated 03. 10. 2015 12:00AM for Virar and it is reached on your vasai branch on dated 05. 10. 2015, but I have not received it till yet your virar branch operator saying it is return from vasai branch, but why?.

V.gayathri Customer Phone Number
Ms. V.gayathri SaysSep 29, 2015

CN No. H48485673 courier done on 26/09/2015 from Hyderabad to vijayawada. But not yet delivered in vijayawada. Status showing reached vijayawada branch and dispatched to delivery. But not yet delivered. Please these are urgent and the documents should reach in time.

Gaurishankar Customer Phone Number
Mr. Gaurishankar SaysSep 25, 2015

Respected DTDC team, i would inform you that the courier docket number M22634613 which was booked on dtd. 16. 09. 2015 from Indore to Nashik. The docket showing at your Nashik office still not received at required address. Its very important docket, who will suffering the loss. Kindly deliver today. In the meantime your service is very poor.

Customer care male
Mr. Nilesh Palsokar SaysSep 04, 2015

Attn: DTDC TeamFor the attached docket number A32116811 dated 04th Aug 2015, we have still not received the parcel at the required destination. It is still showing in TRANSIT after one month. This was booked by our supplier, M/s Altop from Vadodara, Gujarat and required at our customer, M/s Aurobindo Pharma in Vizag. This is very pathetic service from DTDC. This has impacted our business requirements and if the parcel is not received by today, believe us we as Siemens will take up this matter very strongly. Please ensure the material is delivered today without fail. With best regards, Nilesh Palsokar Siemens Ltd.

Piyali Customer Phone Number
Ms. Piyali SaysAug 05, 2015

I am a regular customer of DTDC, but now the service am getting from you is poor. I had to send one important pen drive to Raymond Thane Mumbai on Monday. Local service fro Kandivli, Mumbai. I was told that I will have to do express courier which means it should the next day as early as possible. But till today it did not reach the destination. I called up your local centre from where I booked they had no clue. Several times I had to call them up to get the status why it was not delivered yesterday and why the delivered late. Why such a poor service wasting our deadlines. Then YOU SHOULD REFUND the express amount. Cause in local normal delivery reaches in one day. You are taking special charges for special service, then where is the service?Also you staff doesn't have decency to inform the customer though they knew so many times I want my express charges for this service back. hope you will be decent enough to get back to me.

R. Agrawal Customer Phone Number
Mr. R. Agrawal SaysJun 26, 2015

While tracking courier Docket No Z59597338 dated 23/06/2015, it is showing as left for delivery on 24 June 2015. Today is 26 June still we have not received courier. The courier contain very Important and urgent documents Please do the needful.

Vijay Customer Phone Number
Mr. Vijay SaysMay 20, 2015

My AWB number Is M19834014, sent the courier on Friday to Karjat, But in tracking it's still showing in Transit. It's now four Days. How can a Courier take so many days to go from Fort to Karjat. Please let me know, what the issue is.

Customer care male
Mr. Raj Kumar Sethi SaysApr 19, 2015

I booked one consignment of very urgent goods for Delhi from Aurangabad on 17th via DTDC prime or plus services (My Tracking nos. Is E71867427)with an assurance that consignment will be delivered on 18th at around 2. 30 pm. Inspite of repeated chasing at booking office of DTDC in CIDDCO area of Aurangabad and calling to Manager of DTDC Mr. Ballu Sah, nothing happened, I tried to contact various customer care numbers, no one was lifting calls. Today also I am desperately calling at DTDC no one is responding. I am very very desperate, do not know whom to talk to. If today also my consignment is delivered, it will be of great help.

Maske Uddhav Customer Phone Number
Mr. Maske Uddhav SaysMar 27, 2015

Respected Sir, Myself Maske Uddhav from Barshi District Solapur State Maharashtra one docket dispatch from Pune to Mr. Mhaske(Mo. No9970433869) Indreshwar sugar mills Ltd upalai Tal. Barshi district Solapur Docket number P31602525Your Barshi DTDC courier parson call me(missed call two time me call back) he said YOur docket received please collect at office than I go and collect my docket at your Barshi office, but my complete is your office man taking me rupees 20 rupees for service charges. What is this sir? it is right or wrong please say me.

Customer care male
Mr. Shahid Eqbal SaysMar 05, 2015

My AWB number is N94810303, from Bokaro to New Zealand containing urgent and important business sample, couriered on 25 February Promised to be delivered on 5th March. When I am tracking, it doesn't show any result. Plus I am continuous calling Kolkata office number everyone is busy talking to someone I do not know, but no one picked up the phone balance deduction several times. If this is the service provided by DTDC. I'd like to suggest all of my concerned business people to avoid DTDC, I was planning to start my corporate service with DTDC and talked to people in DTDC when they offred me service and was a test. I do not think if i'll even think even once about taking such drastic step.

Customer care male
Mr. Mr. Debapriya Mondal SaysDec 18, 2014

My AWB number is X11264589. Yesterday (17th of December 2014) I called your Kolkata office (Phone number 33004444)and they informed me that by 18th of December 2014 morning, I will receive my product. But the product has not been reached my office. I tried to call the Kolkata office and your head office number and number of times. But nobody is picking up. It is very urgent. Please update me as soon as possible.

Customer care male
Mr. Brig M K Agarwal SaysDec 17, 2014

There is no response from your customer care throughout the day. Very poor service. You claim to be a top class courier service. My contact number is 9876072068 BrigMKAgarwal. Consignment number is Z43175918.

Customer care male
Mr. Girishankar Bl SaysDec 11, 2014

A consignment was shipped our branch on December 4-2014 from Mumbai and we are yet to receive the same at our end. Whenever we have called the customer care or Dtdc office, we have been re-directed to other no, but have not got any solution for the issue. Docket no D20461539.

Srinjoy Customer Phone Number
Mr. Srinjoy SaysDec 10, 2014

I placed an order on 27th of November and dispatched at one of December and my order number is 11011598 your courier partner had called my relative and purposely cut the phone call and we tried five times to call him he did not accept the phone call and I ordered from yepme.com and it is too late kindly please send my order before 12 and give your address and phone number of navi Mumbai branch.

Customer care male
Mr. Suryakant SaysDec 08, 2014

My consignment number is Z40982772 sent on November last week from Delhi, still has not been received by me in Pune. Please confirm me the probable delivery date of my consignment. Kindly look into the matter and contact me on 09689892846 to update the status. Thanks, Suryakant.

Customer care male
Mr. Aggarwal N.c. SaysNov 25, 2014

Docket number M11268145 FROM MUMBAI TO New Delhi
AS PER TRACK RESULT-DELIVERED ON 21. 11. 14
ADDRESEE TILL TIME NOT RECD THE PACKET
REQUESTED MR. MAHESG AT UR JHANDEWALAN OFFICE TO GIVE POD/DRS BUT SO FAR IT NOT RECD
PLS REPLY TO HARESHPHARMA@GMAIL. COM.

Customer care male
Mr. Arun SaysNov 25, 2014

I have not received my package. Already delayed by a week. Customer cares do not pick up call. How irresponsible group of companies exist in this country. Shaming the nation. At least shut your services if you do not want to pick up calls.

Customer care male
Mr. Mukesh Arya SaysNov 22, 2014

Our Parcel Nilkamal Ltd, Shahibabad (UP) to Nilkamal Ltd, Jaipur (Raj)
booked on 18.11.2014
DTDC docket number Z36508143 DT 18.11.2014. But Parcel has not delivered till date this is your poor service.

Customer care female
Ms. Vandna Thakur SaysNov 22, 2014

Docket number Z31504874 send from Baddi Himachal Pradesh has not received at Haridwar and DTDC records show it has been delivered. No proper response from DTDC Haridwar Office. Kindly look into the matter on priority else we shall have to approach consumer forum.

Customer care male
Mr. Pradeeshkumar Vasudevan SaysNov 20, 2014

Courier booking number B12168909 from Hosur to Coimbatore. I have not received the courier yet. The COD says it is delivered. To whom the courier is delivered and what is the address. Please send me the name and address of the consignment. My contact number 8807436394.

Customer care male
Mr. Sumanta Kumar Swain SaysNov 20, 2014

Dear sir my friend sent a parcel in my address. So far I couldn't get the parcel. Customer care has not respond well what to do. Please make some thing quickly unless I take some legal steps.
Thanks.

Customer care male
Mr. Likesh SaysNov 16, 2014

I have sent my courier two month ago, but now till date my reception person are not received. I have also sent mail in last one Month, but not any person are revert me. So i request to please take a accessory action. Docket number is- MF858
Regards,
Likesh Patil
9890734580.

Customer care male
Mr. Manoj Kumar SaysNov 15, 2014

I ordered a product from Amazon. In and received a mail stating, " Parcel has been sent by DTDC courier and tracking number is B14834048. " The mail also stated that estimated delivery date is from 30th of October 2014 to 13th November 2014. I have not received the parcel till 15th November 2014. On calling your Customer Care 080-33004444, I was instructed to contact Delhi Customer Care Number 011-44900000. On contacting Delhi cus. Care I was redirected to contact Bangalore Customer Care. Please look into the matter and send my parcel as soon as Possible.

Customer care male
Mr. Suresh SaysNov 15, 2014

Dear Sir
My courier receipt number is i 01396424f date: 12.11.2014 to Talawade To Baroda
after four days this documents are not delivered to the party nor they are returning to us our documents.
every day I make a call to your Talawade branch office,, but still there is no response, we have requested to you, please deliver today Baroda
Kindly do needful at earliest.

Customer care male
Mr. Tanaji SaysNov 14, 2014

I booked a percale from Jaipur to Raipur, dated on 03/11/14, but still it has not delivered in Raipur address and in DTDC web site shows its dispatch from Delhi on 5/11/14, after that no tracking of this percale. Its already 12 days over. Can you please reply, why its so delay? Tracking number is D18617268.

Customer care male
Mr. Rajinder Sharma SaysNov 07, 2014

This is to convey my complaint regarding the delivery of couriers. My five couriers pending at the Chheharta (Amritsar) branch and showing delivered on the site. Upon asking, reply was it is not a service area and you need to come to collect. Being a corporate client from Sanofi India Limited. I have requested my organization to review it critically. After not delivering the courier, the behavior of Your employee Mr. Rahul at Chheharta (Amritsar) branch was very poor and used abusive language. Please look into it and take necessary action.

Customer care female
Ms. Munira Kachwala SaysNov 06, 2014

This is about two packages given to your representative on Saturday on 1st of November 2014. The person picked up the two parcels from my house address in Pune Camp. He gave me the receipt on 3rd of November 2014. The receipt does not have my name or the recipients name. one packet had documents to be sent to Bangalore address- income tax department. 2nd packet had clothes worth 4000/INR to be delivered to Pune address- Baner Road. This was picked up by the DTDC office of MG Road Pune Camp. Phone number is 02041202249 and 09373936300. I do not have my receipts currently so, cannot provide the consignment number. The packets have not been delivered till now. I have been calling the numbers repeatedly and no body has come back to me with any information. Please look into this or else i will take legal action.

Customer care male
Mr. Mehul Joshi SaysOct 31, 2014

We have yet not received our materials at Ahmadabad, which had been sent on dated 27th of October 2014 (By Air Mode) from Sonepat, Haryana from Vasudeva. Docket number is Z374770027.

Customer care male
Mr. Desana Poly Plastic Industries SaysOct 31, 2014

WE HAVE BOOK FROM DTDC ROORKEE TO WILSON GARDEN BANGALORE VIDE DOCKET NUMBER IS Z33206449 ON DATE 17.10.2014, BUT STILL IS PENDING, NOT DELIVERED. KINDLY DELIVER AS SOON AS EARLY POSSIBLE.

Customer care male
Mr. Vijay SaysOct 29, 2014

TRY ALL THESE NOS. (08025365039, 33004444 and 25365032) BELL WAS CONTINUOUSLY GOING BUT NO BODY HAS PICKED UP PHONE. I AM VERY MUCH REGRET TO SAY THAT YOUR SERVICE IS VERY VERY POOR. I HAVE BOOKED TWO CONSIGNMENT ON 20TH October FROM AURANGABAD (MS) FOR LUCKNOW VIDE CN NO. P29522674 and P29522675, BUT TILL DATE HAS NOT BEEN DELIVERED. Ten DAYS have GONE AND YOUR CUSTOMER CARE IS NOT PICKING UP PHONE. CAN YOU CONFIRM ME HOW MUCH TIME WILL TAKE TO DELIVER ABOVE DOCUMENTS and WHY IT HAS BEEN DELAYED?

Customer care male
Mr. V N Prathap Reddy SaysOct 27, 2014

Dear Sir/Madam, We, IDBI Bank Raichur Br using your services from the last 03 years. Recently on 19.08.14 your local Agency (Shree Ramya Enterpises) misplaced our consignment number B11737463. As these packet consist of loan docs we need a copy of police complaint for re-execution of docs and payment of stamp duty etc. Even after our continuous followups your Agency is not at all responding to us and which caused us serious customer and operational issues. These docs are very serious in nature and we cannot tolerate further delay in this regard. Hence we request you to kindly provide us FIR copy for the missing consignment number: B11737463 booked on 19. 08. 2014.

Customer care male
Mr. Ved Prakash SaysOct 25, 2014

Hi Team, I have send a packet yesterday from Mumbai To Mumbai his POD number is V18762074. I am unable to track this pod number through DTDC tracking system. Request you to please confirm status of the same as soon as possible. Regards, Ved 9899647405.

Customer care user complaints