I purchased the Loreal Feria Ultra Pearl Blonde on two separate occasions, and I have to buy/use two boxes at a time because I have long hair. THe first time it washed out, and this time it only dyed my roots and washed out of the rest of my hair. I’ve been dying my hair for 21 years (since I was young), and I followed the directions. I would like my money back for the products or the products again to give it one last try before switching brands.
Ms. Rita Tembe On Phone To Feria Service
Dear Sir/Madam,
I have been waiting for a coupon for a free hair color. I had talked to a Customer Service rep 2-3 weeks back and had explained to her what had happened to the red hair color I had bought and used. Even after a week, the dye was leaking on the pillow and in the tub as I rinsed my hair each time. It did not turn out to be the way it was shown on the box. It was way too red. The C/S rep even suggested how I could make it less red by dying again with brown. Could you please re-send the free hair color coupon? You may find it in your records. Thank you,
Rita Tembe
2539 Brookstone Ln
Richmond, VA 23233.
I was contacting you you about your Feria v38 violets i prchased. This prodct was a terrible experience for me the color nenever worked in my hair. It cost me $11. 73 in which i cold have paid for rRevlon $3. 99 that works if i knew the color wouldn't turn out. I am highlyupset i wasted my money on this. Please fix it.