Maxis Customer Service Phone Number

Phone Number of Maxis is 60 3-2330 7000 .
Maxis is a Malaysian largest Mobile network operating company. The company was established in year 1993. The company has it’s headquarter in Maxis Tower, Kuala Lumpur, Malaysia. The company provides its Telecom service and tries to maintain good quality of signal strength all across the country. According to the record of December 2010, it has approximately 14 million subscribers. Aircel is the subsidiaries company of maxis communication which is Very popular in many Asian countries. Maxis services include offers of various kinds such as GSM (Global System for Mobile Communication), GPRS, WAP, roaming, broadband internet, 3G and prepaid and postpaid subscription.

Contact Information of Maxis


Customers are pleased with premier support and conclusively permitted to interact with care officials whenever finds it necessary. To make the bond strong, the enterprise is energatic in assisting customers at 24x7 and provides authentic information to inflate belief. However, the customers can get in touch with care representatives though the following given numbers:
  • Valuable Contact Number of Maxis For Residential
    Phone Number: 1-800-82-1123 or 123
  • Valuable Contact Number of Maxis For Business
    Phone Number: 1-800-82-1919 or 1919
  • Additional Contact Number of Maxis for Support
    Phone Number: 60 3-2330 7000
  • Register Complaint Visit: www.complaint.cfm.org.my

Maxis Services


Maxis is embarking activities beyond political barriers and probably is renowned as Xfinity Telecom Center and provides precise services to annex the privileges of telecom amenities. Maxis is dedicated to make long distance calls convenient and provide specific privileges of Internet Services. Maxis is energetic in furnishing classified amenities to maximize anticipation of customers such as:
  • Wi-Fi
  • Cellular Network
  • Digital Cable
  • High Speed Internet
  • Broad Band Plans
  • Low Call Tariff

Maxis Facilities


Maxis is influential in furnishing complimentary services and authorizes customers to choose decisive cable package and obligatorily to pay per the accordance. However, the customers can recharge decisive gadgets in a flash, and generally prescribed to level the score of expanses via: http://www.xfinity.com/bill-pay.html.

Career Opportunities At Maxis


Maxis is radiant in furnishing timely window for applicants to built foundation of career and prescribes an itinerary to follow the link to schedule an interview. However, the applicants are recommended to raise perfect career through the following given: https://www.maxis.com.my/en/about-maxis/careers/careers-at-maxis.html


Maxis Address


The address of Maxis is Menara Maxis, Jalan Ampang Kuala Lumpur, Malaysia.

Maxis Website


The Website of Maxis is maxis.com.my.

Maxis Customer Support Service Phone Number


The customer support phone number of Maxis is 60 3-2330 7000 (Click phone number to call).



The postal and official address, email address and phone number (helpline) of Maxis Service Center and Maxis customer service phone number is given below. The helpline of Maxis customer service phone number may or may not be toll free.

Click Here To View Maxis Customer Service Phone Numbers


Maxis Phone Number Customer Service

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Maxis Source of Knowledge


www.maxis.com.my/en/personal/whats-new.html
www.maxis.com.my/en/personal/support/contact-us.html
maxis.com.my

Your Complaint, Suggestion, Complication, Review To Maxis

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Maxis Customer Service Number Delineated Here With Complaints and Reviews

Customer care female
Ms. Shanthi CallsApr 18, 2020

Currently, I am using Digi Hotspot for internet purpose. It's too slow and not satisfy with it. Kindly propose postpaid Maxis internet plan. What plan you have for faster speed ?.

Reply
Customer care male
Mr. Tan Choon Kok CallsApr 16, 2020

Mr. Tan Choon Kok On Phone To Maxis Service
Hi can you please cancel the late payment charges for March as I usually pay at your Alamanda kiosk, but since your shop there is not open due to MCO. I can’t pay the bill. Today I learned to pay online with credit card and have paid the March and April bills. Tqvm.

Reply
Customer care female
Ms. Suyong CallsMar 14, 2018

Phone Number:(03)74973429

I had make a report about our fixed line cannot call in and call out on 07/03/2018(Wednesday). Customer service inform me that Maxis will send technician to our shop and check it within 48 hrs. On 13/03/2018(Tuesday), technician namely Raam come and setting it. After setting, he told us that the fixed line only can use after five hours. Unfortunately, the phone line still cannot use. I call the customer service again and make the report. The report number Is C20053449 and we need to wait again another 48 hours for technical support. I'm very disappointed to Maxis service, why cannot solve the problem when first time technician come for setting. Most of our customer cannot contact us and caused a lot of inconvenient. Lastly, I hope Maxis can focused on our report aggressively and solve our problem as soon as possible. Thank you.

Reply
Customer care male
Mr. Kho Kwang Chia CallsMay 24, 2017

It is very annoying to find out that my postpaid Maxis in Malaysia does not get any signal in Singapore, I do not know what happen to Maxis now as I have been trying to connect to the network in Singapore manually too, but still cannot while I have a prepaid digi account which have signal all the time. Seem like Maxis is not a good choice now compare to service provide by others.

Reply
Customer care male
Mr. Sivasarathy CallsMay 24, 2017

Dear Sir/ Madam,
We have received the below mail,
Your Max Bill of RM 135. 95 is seriously past due for Maxis Account 1929287090. Kindly remit full payment to avoid service termination. We have received the same from MXSCOLL@Maxis.com. My. Kindly share us the bill copy of the same and the Account no for remittance-so we shall remit the same. Accounts. Ap@sfjbs.com
siva. S@sfjbs.com.

Reply
Customer care female
Ms. Siew Li CallsJun 20, 2018

Hi,


I started to use Maxis on 12 June, and I just got the first bill which the cycle is from 17 May to 16 June. Who can I write to adjust back the bill correctly. As I just use Maxis for ten days and need to pay for full month bill which is does not make sense. My mobile number is 012-2012052 and my account number is 2265162764

Thanks,
Siew Li .

Reply
Customer care female
Ms. Evelyne Dalton CallsMay 09, 2017

Ms. Evelyne Dalton On Phone To Maxis Service
Dear Customer Service,

I called to see assistance to find out how I can find get the password for my SIM card (PUK) of which I am un-aware of. Now my hand phone (012 898 5238) I am unable to use due to this for the past 24 hours. Is there anyone out there or any other numbers or counter I can ask for assistance. Thank you.

Reply
Customer care female
Ms. Vianne CallsSep 15, 2016

Ms. Vianne On Phone To Maxis Service
Request :
stop billing to my sister : Pang Choon hua, IC : 730403-01-5376. Account number is 1757046329
Due to her already passed away at 08. 07. 16. Any further information. Kindly call 0167133717
Thanks and regards.

Reply
Customer care male
Mr. Jefferson.lazaroo CallsSep 07, 2016

I have two lines 012-3631011 and 012-2841011 which i want to terminate. But was told over the counter that my lines is under contract two monts ago. I want action taken on your staff. I did not sign any contract with Maxis. Please call me as soon as possible at 010-9825537.

Reply
Customer care female
Ms. Asha CallsAug 22, 2016

Ms. Asha On Phone To Maxis Service
Hi i am unable to top up it says call 123, 2 or *100 to unblock. I have already cald up d care line for help thy said to on off the phn, but nothing remains solve cn you please help urgently

My contact 0142647422
Asha lakshmi nair
860630435990

Pls help as soon as possible tq.

Reply
Customer care female
Ms. Kavi CallsAug 17, 2016

Hi, I am Kavi, I am writing to inform that my Maxis phone number 012 3218976 is unable to receive any messages and calls. And I can not call out too. Can you please check and activate my account. Thank you.

Reply
Customer care female
Ms. V.kavi Sharma CallsAug 16, 2016

Ms. V.kavi Sharma On Phone To Maxis Service
My mobile number 012 3218976 is unable to receive calls and call out. Can you please activate my account.

Reply
Customer care male
Mr. Kalyan CallsAug 08, 2016

Hi iam using Maxis number 0126732354 iam not able to get the signals Please
can mail me the details to Kalyan k596@gmail.com.

Reply
Customer care female
Ms. Chin Lee Yin CallsJul 30, 2016

Ms. Chin Lee Yin On Phone To Maxis Service
My number is 012 2822284
Did you block the Speed for my handphone?
I am still in Japan. Please contact le via my phone as i ça not even accèss my e-mail.

Reply
Customer care male
Mr. Nasirruddin B Murad CallsJul 29, 2016

Data pool use 250mb. Balance 0 mb. Maxis one plan. Data five GB. WHAT IS THE PROBLEM?.

Reply
Customer care male
Mr. Chua Chin Heng CallsJun 21, 2016

Dear Maxis,

I just upgrade my Maxis package to Maxis One plan. Currently i in Cambodia. My phone line have roaming services before, but after upgrade to new plan,
my roaming services cannot work. My number is 012-2255598
I tried to call Maxis center number with local phone, but failed. I try to use Live chat, but need the TAC ID verification. What can i do?/?/?/.

Reply
Customer care female
Ms. Norsharmimi Bt Mat Lazim CallsMay 12, 2016

Bila line Maxis saya akan di terminate. ?
Mesej pertama sudah dapat. Mesej ke dua puas tunggu.

Reply
Customer care female
Ms. Sam Yee Hong CallsApr 05, 2016

Hi, Please check for me the telephone bill for number 0177716543. I want the breakdown details from Jan 2016 to April 2016. I've requested from Maxis center, but no reply. Currently i am using Maxis one plan and suppose to be charged RM128 instead of RM400 . Kindly reply me as soon as possible. Thanks.

Reply
Customer care female
Ms. Afiqahjohari CallsApr 03, 2016

Ms. Afiqahjohari On Phone To Maxis Service
Hi my number 0174434357 have problem to change plan because identity card. So can i know this number register with who identity card(ic). Tq.

Reply
Maxis Customer Service Care Phone Number 249347
Ms. Nur Najwa CallsDec 28, 2015

My Maxis prepaid Mobile number 60123469634 unable to top up. Keep asking me to Register please advice. I am in Singapore.

Reply
Maxis Customer Service Care Phone Number 246936
Ms. Yap CallsDec 05, 2015

Ms. Yap On Phone To Maxis Service
On 3/12/2015 just installed the fibre internet network in the afternoon, but at the night the line problem can not connect. I already called to care line, they said with fix it within 48hours. But this morning called again (5/12) they said if not fix today maybe next Monday. What kind of this lousy services ? I already terminate the others data plan and cause a lot of inconvenience for me to contact and run my online business. I still need go out to surf internet at internet cafe. The complaint number C17107615If i wish to terminate this service, how the procedure ?.

Reply
Customer care female
Ms. Mrs. Jeya CallsDec 25, 2014

Ms. Mrs. Jeya On Phone To Maxis Service
I'm experiencing service problem. I can not make any calls or receive any calls. Can you please assist me? Thank you.

Reply
Customer care male
Mr. Heah Chong Ping CallsDec 19, 2014

Heah Chong Ping On Phone To Maxis Service
Past ten years when I was maxis postpaid customer I be very pround, but now the maxis lines in many place are so lousy especially in JB Gelang Patah area always switched roaming to Singapore lines feel annoyed and very embarrassed when others got 3G line but maxis can't surfing yet need roaming,many time appear on phone show got 3G line but is cheating people can't surfing waiting waiting n waiting wasted my time on waiting, hope the action will taken after this mail cause ready no patient to tolerance anymore. sorry for the inconvenience cause!!!!

Reply
Customer care female
Ms. Nur Syuhaidah CallsDec 03, 2014

Ms. Nur Syuhaidah On Phone To Maxis Service
Hi. Can i ask you? Why my number 0177129326 still not active cause i buy it at four weeks ago. Hope hour side can settle dis.

Reply
Customer care male
Mr. Mohd.wahi CallsDec 03, 2014

Mr. Mohd.wahi On Phone To Maxis Service
Hi, I would like to request to have soft copuies statement of account for month Sept, Oct, Nov and Dec 2012.
Thanks and appreciate your assistance.

Reply
Customer care female
Ms. Kong Mee Ling CallsNov 18, 2014

Ms. Kong Mee Ling On Phone To Maxis Service
My line number 0122898705 under Ambros Corporation SDN BHD does not have international roaming in Japan. I'm in Tokyo now and cannot contact anyone. Please open my line to international roaming with immediate effect, thank you.

Reply
Customer care female
Ms. Santha CallsJun 30, 2014

Ms. Santha On Phone To Maxis Service
Good morning,

I am a prepaid user.

All my contact numbers in my SIM card are missing. Kindly advise.

Reply
Customer care female
Ms. Syira CallsNov 05, 2013

Ms. Syira On Phone To Maxis Service
I have subscribed E-Hot Ticket Social. As I know and as I subscribed before, I will get 500mb data, free FB, Whatsapp and Twitter also 1gb free data from 2am-7am, but I do not get the 1gb free data?Can you give explanation to me? Thank You.

Reply
Customer care male
Mr. ZainalSidek CallsNov 03, 2013

Dear Maxis customer service,

I m a hotlink prepaid user.Every week ,i have been charge rm 3.00 which the message cannot be save and retrieve in my nokia prisma phone.So i cannot trace which service no was come from.Can you trace and please stop all service that charge me and give guide how to stop all this charge message or else i will change to another service provider.My number is 017-6015649.Please reply me as soon as possible.

Regards,
ZainalSidek.

Reply
Customer care female
Ms. Ang CallsOct 16, 2013

Got billed by maxis for maxis to maxis call more than maxis to other phone companies! When called customer service, told that it's because I got charged for calling that maxis number Sarawak charges. I know that my mother 017214585 I called is not in Sarawak, is residing in PJ, and was in PJ when I called, I was in Selangor state when I called my number 0178800149, and have always been residing in Selangor, so looks like maxis is playing dirty and purposely charging like it's a call to Sarawak, very unfair of maxis, have already called the call centre and they say can not do anything about it! Very unfair Maxis! I have been loyal to maxis that's how they steal your money!

Reply
Customer care female
Ms. Ang CallsOct 16, 2013

Ms. Ang On Phone To Maxis Service
ON 1/10/2013 I made a maxis to maxis phone call to 0172140585, this is my mother's number who resides in Petaling Jaya, I reside in Selangor my number is 0178800149 and both of us were in Selangor state at the time of the phone call. However I am being charged " Sarawak" rates phone call and after logging complaints at the call centre on 14/10/2013, they said nothing can be done! It is ridiculous that you are charging me preposterous rates for local calls! It is off peak and the maximum charge is 15 cents per minute whereas you are charging me at least 80 cents per minute.

Reply
Customer care male
Mr. Mohamed CallsOct 10, 2013

Mr. Mohamed On Phone To Maxis Service
Hi my name is mohamed, my mobile:+60129533367.
Currently am on roaming mode with data network OFF.
today morning received message from maxis, 3GB plan is refreshed. please confirm as i have already cancelled all data packages.

Reply
Customer care male
Mr. HISHAM BIN AHMAD CallsSep 28, 2013

Mr. HISHAM BIN AHMAD On Phone To Maxis Service
I m a yprepaid user and my problem is how to stop the
"push message" from taking my credit rm4 every day. Pls
help me as I loosing my credit rm4 everyday. My mobile
number is 0176095878

Reply
Customer care male
Mr. Gan Sin Chai CallsSep 28, 2013

Mr. Gan Sin Chai On Phone To Maxis Service
I am a postpaid account holder with telephone number 60122043843. Lately, (past one week), I am having very bad reception or no reception in my area at SS 18/2B, Subang Jaya. Initially, I thought it was my phone until my friends that visited me with MAXIS Line experienced the same. I checked with my neighbours and they told me that they experienced the same problem. Those with other line, eg CELCOM, DIGI, 013 do not experience any problem.

Reply
Customer care male
Mr. Christopher ooi CallsSep 27, 2013

Mr. Christopher ooi On Phone To Maxis Service
Phone writing emergency call only, simcard got problem ? Overuse of data won't cause this right ? please solve it as soon as possible TQ
Phone number 0123111538

Reply
Customer care male
Mr. Tom CallsSep 26, 2013

Mr. Tom On Phone To Maxis Service
I am a maxi user for4 years. My Celphone number is 0173497520 . Currently if anybody call my number it immediately goes to voicemail and then I will receive a SMS from maxis that I have a missed call. The phone can phone out without a problem and recive and sed sms,s without a problem . Please help.

Reply
Customer care female
Ms. Liz Yong CallsSep 25, 2013

Ms. Liz Yong On Phone To Maxis Service
i m maxis postpaid and broadband internet user for more than ten yrs. i encounter a lot of network problems and line problems and most of the time i can tolerate it as i m not heavy user, but this year maxis service gone from bad to worst. my postpaid most of the time has no service and when called up and complain always SIM card fault need to change.broadband line always slow and sometimes can not even open browser like now it took me more than 5mins to open this.i m very angry as i paid RM98 for the internet. my number is 0122731860.

Reply
Customer care female
Ms. yuki CallsSep 16, 2013

Ms. yuki On Phone To Maxis Service
halo...may i know if i at china may i top up my maxis prepaid .... i need to renewal my 365 package, but when i key in *100#...i cant see the servis .....pls send me the intraction thks...

my Email
cye1984@htmail.com

Reply
Customer care male
Mr. Irfan Ali Qureshi CallsSep 15, 2013

Mr. Irfan Ali Qureshi On Phone To Maxis Service
Hi, I am Irfan Ali Qureshi, I am using maxis SIM for three months, so yesterday my number got of by services, so can you please tell me the reason behind it, my number is 01125269061

Reply
Customer care male
Mr. jefri CallsSep 13, 2013

Mr. jefri On Phone To Maxis Service
My name is jefri,
I got problem with my internet to slow, always apear G status than H. For your info i m use prepaid hot ticket social. May i know why? My phone number 0129774393

Reply
Customer care male
Mr. nick CallsSep 13, 2013

Mr. nick On Phone To Maxis Service
Why i always received SMSes from no 27720 which said that i have video to download and the SMSes charge me RM3 every time i received the SMSes? Even though i type STOP as per instruction that SMSes keep coming and cost me almost RM29 last month by just received the SMSes.PLs assist how to stop this completely. My mobile is 0123635437

Reply
Customer care female
Mr. Ms Tan CallsSep 13, 2013

Mr. Ms Tan On Phone To Maxis Service
having problem with the broad band connection for two days and really really very very slow. complain ref. number C 13722641 and was inform that I am reaching my limit usage. Please check my record and kindly be informed that my package is for unlimited usage and please explain what is "UNLIMITED"!

Reply
Customer care female
Ms. Hazmimi CallsSep 04, 2013

Ms. Hazmimi On Phone To Maxis Service
hai...i always receive push message.start 2....0 when i topup rm10 .suddently only have 0.90 sen only?????i alway lost my money k,.my phone,no.0179574384...please take note ASAP!

Reply
Customer care male
Mr. Mr Frederic PATURET CallsSep 02, 2013

Mr. Mr Frederic PATURET On Phone To Maxis Service
Good afternoon.
I hope this drop box works and someone will call me back.Here is the issue and I am very unhappy.
I have applied as a new customer for the 10MB internet plan. I signed at the last KLCC IT exhibition on 24th August. Then on Thursday 26/08 someone from 0323005036 called me to schedule the installation time.It was proposed for Today Monday 2nd September @ 2pm.
It is now three pm (actuallt 3.10pm) and I have been waiting for the technician at home. No one called me and no one has tried to reschedule.
I have called the scheduler today just before two pm to ensure all will be alright as I am also working and just expected a one hour off for the installation. I called again at 2.30pm and was told "I do not know".
It is not a very good start.
I expect you call me or email me on the reason of this glitch. There are always good reasons to be late. I do expect yours will be original. Appreciate having Internet at Home soon. Regards.
Mr Frederic @60123831525

Reply
Customer care male
Mr. abdul sadi CallsAug 30, 2013

Mr. abdul sadi On Phone To Maxis Service
im your postpaid user..i buy a simcard 0128684836..still not active..im asking at d shop where i buy it,dey said juz wait..but I am asking three times only coz i buy it at July..hope your side can settle dis

Reply
Customer care female
Ms. Siti N CallsAug 16, 2013

Ms. Siti N On Phone To Maxis Service
I bought hot ticket internet for 15days, but already exceed my 500mb usage. Then i paid for daily bband for rm3, but it seem like I am stillsurfing at a low rate. I m then paid for m.internet at rm5, but when i open my browser, the maxis bband page appear. I demand refund for my daily 500mb@rm5. My number 0128822585

Reply
Customer care male
Mr. mok jhun kar CallsAug 11, 2013

I am a customer who using Maxis postpaid more than 10years. I am so dissapointed with the service at Alor Star Maxis Center Kedah. I asked for help, but they refuse to guide me. Is just a simple request and they can not do it for me. Even i have tried to talk with the manager, he refused to help me and said they didn't provide customer service. That is a Maxis center and they state that they do not help customer to install applications and they din't even manage the queing system and i am frustrated with workers working attitudes.0125168430

Reply
Customer care female
Ms. Suzana Junit CallsAug 05, 2013

Ms. Suzana Junit On Phone To Maxis Service
My number is prepaid 017-2039360. I always get charged/deducted from my prepaid all the mssges starts with number 2----. I wants it to be stop as my monies and credits all got wasted. please assist ASAP!

Reply
Customer care male
Mr. Mr VJ CallsJul 31, 2013

Mr. Mr VJ On Phone To Maxis Service
Hi I am your prepaid customer..i have a problem, i received push messages everyday telling me that my credit is being deducted for the services that i didn't even subscribe to.I topped up my credit with RM30 then all of a sudden was deducted for a total of RM26 just in one day.Please help me to stop all this because i keep loosing my credit.Thank You..My number 0128511513.

Reply
Customer care male
Mr. AMIR CallsJul 30, 2013

Dear Maxis,

I am today (whole day -30/7/13) i having problem with my line that i using it(hotlink) i unable to make a call even for internet..please do a something...! i have been to your maxis center, but the staff said my SIMCARD having a problem or spoiled... it does't make sense I am using been in so many years..

Please do something..or reinstated
here my number : 017-4534648

Reply
Customer care user complaints