Hi, can you send technician to my house for checking currently NJOI box no power supply.
I cannot open my NJOI channel. Just display on box "boot". What kind of problem, please assist me.
Ms. Eluna Anak Sian On Phone To NJOI Service
Njoy saya tidak dpt berfungsi setelah terkena petir hari isnin lepas. Hampir seminggu tidakbafa signal dan tidak dpt menonton progm2 di njoy.
Kenapa NJOI saya tiada siaran untuk chanel 122 dan 135. Sedangkan NJOI jiran saya ada siaran itu.
My NJOI Programme stopped functioning for about one week. The TV screen showed "signal unavailable". I have made several call to call centre and the answering machine just answered my smart card number invalid. Here are the smart card N0. 011063238023 and the serial N0. PCVN1712177955. Please rectify the problem quickly. Thanks.
Recently i found there is one channel "go travel' missing or stop playing in NJOI that channel is my mum favorite. May you advice why is it mussibg.
I'm attending my grand-aunt who facing a problem with her NJOI service. Later I found out that her NJOI decoder is faulty; there is no power at all. She's facing this problem since three weeks ago. And she do not now how to contact NJOI/ASTRO service. Our call to ASTRO customer service was not attended. Hope that NJOI technical team can solve her problem soonest possible. She is staying in No. 69, Jalan Anthinahapan, Tmn Tun Dr Ismail, KL. Her name is Khadijah Hashim and you may call her at 03-7727 2434. OR you may also call me (NAZRI) at 019-2360616 for explanation.
Saya telah menelefon pihak NJOI customer service untuk tahu bila tarikh pemasangan akan dibuat setelah four hari menunggu. Saya email pada 28/5. Dan jawapan yg dpt ialah seperti dI screenshot. Hari ini saya call dan yg mengejutkan saya diberitahu appoinment tlh dibuat pada 27/5 mlm bahawasanya pihak kami bersetuju utk tarikh pemasangan pda 1/6. Sedangkan kami tidak mendpt sebarang call dr pihak NJOI/installer. Saya berharap pihak NJOI lebih bertanggungjawab. Janji two hari waktu bekerja seperti yang dinyatakan perlu ditepati.
kenapa NJOIn saya tiada channel 300? apabila saya tekan 300, ia terus ke channel 301? minta bantuan tuan dan harap call saya secepat mungkin, tq
0196172489.
Hello, saya nak tanya kenapa NJOI saya tiada channel 300? apabila saya tekan 300, ia terus ke channel 301. Harap boleh bantu saya dan call saya secepat mungkin, tq
0196172489.
Mr. Dsfasd On Phone To NJOI Service
Sdfad fssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssss.
Selamat malam saya nak tanya bahawa siaran NJOI saya mengalami masalah teknikal "please insert the correct astro smart card with the arrow facing up. (S2)"
No card NJOI 0154 0376 5231
Mohon tindakan segera tq NJOI.
Hi, I'm Ms Lor. Can you tell me how to activation my Astro NJOI?.
Ms. Joey Mah On Phone To NJOI Service
Good day, I am user of and joi, my smart card number : 0154 0525 4028, our installation of decoder in month of August 2017, recently I had faced problem of connectitivity on the cannel CCTV four and others channel even we cannot watch the show on clear sunny day. Please check our decoder system and reply us. Thano you. From,
Joey Mah .
Ms. Ng yoke Kin On Phone To NJOI Service
Recorder no power
Selamat malam. Saya hendak dapatkan no ic pendaftaran untuk NJOI saya. Mungkin ada kesilapan semasa pendaftaran dahulu pada no ic saya. Bila saya hendak upgrade channel tidak dapat. Saya serta sekali gambar kad pintar NJOI saya.
Kenapa telefon tak boleh, saya nak tnya kenapa masa first kol ckp promosi bulan pertama hanya bayar RM62. 30, Bulan kedua RM7. 50, Bulan ketiga and berikut nya perlu bayar 32. 30. Tapi kenapa sekarang saya perlu bayar sebulan 62. 30. Saya pakai NJOI, dia ckp NJOI, but promosi. So jelaskan kenapa perlu bayar 62. 30. Sila kol 0194061067.
Hello,
I just have my NJOI Successfully installed last night and I wish to purchase one new channel via CH200. Have been sending message using the code available in CH200 to 33888 since last night till now. BUT keep receiving reply message as " CH200 service is temporarily unavailable"
Can you please help to advice. Thanks
Angela
012-2005678.
Mr. Azman Bin Assan On Phone To NJOI Service
Please help me to stop the subscibtion of the extra chanel that offer to me. Tq my card number 015017895168. Hp 0198600677.
Ape yg jd msalah?kalo da potong duit, knp msh xdapat nk tonton siaran yg dilanggan oleh pengguna. Knp sistem astro iNJOI ne lembap?.
Ms. Nazlina On Phone To NJOI Service
Siaran njoy tidak berfungsi. Urgent. Urgent.
My Astro NJOI have no signal at all for a month. Try to call to customer service hotline, but always busy. Wondering if there anyone to answering call?.
Kenapa siaran NJOI hari ini tidak dapat ditonton.
HI. I bought NJOI prepaid baucher. After reload the prepaid i got message from NJOI said that the baucher number is invalid. Help me.
Mr. Zairi On Phone To NJOI Service
Susah sangat nak call cutomer service. MACAM MANA NAK CAKAP DENGAN CUSTOMER SERVICE.
Ms. Tan Jin Loong On Phone To NJOI Service
we apologise for the service interruption this message show on my tv screen for two week ready...pls to restore it...my card id is RCO 0154 0170 1782...
Saya telah melanggan pek mustika sebanyak RM21. 20 untuk 15 hari melalui prabayar NJOI pada awal Julai 2017. Pek Mustika ini menawarkan 15 hari dan tambahan selama 15 hari percuma jika melanggan sebelum 31 Julai 2017. Masalahnya sekarang selepas 15 hari siaran tersebut telah tamat dan di mana 15 hari tambahan percuma yang dijanjikan dalam promosi pek ini. Untuk rujukan tuan saya nyatakan nombor akaun saya: 0919039340
Saya harap pihak Astro NJOI mengambil perhatian pada aduan saya ini dan menepati janji promosi yang ditawarkan. Terima Kasih.
My NJOI account number service. Please help to check.
Mr. Eng Kong Pin On Phone To NJOI Service
I already feedback two times why my astro smart card number 0150 3591 6392 still unable to use, tell me how I can do.
Already online register so many time for NJOI package, but nobody reply and feedback. How can I do?
Any problems for astro?.
Hi,
i want top up NJOI card, i try few time already cannot success. (when i received the link from SMS, ask me visit link, when i click the link pop out (CANNOT FOUND THE LINK ), please check!
today i call NJOI service center many times, nobody answer my phone?.
Hi,
I want tob ask why I cannot watch broadcasts on channel NJOI? I only get to hear radio broadcast only.
Sick calling this NJOI Customer Service Phone Number. Call waiting for more than ten minutes each time when make a call? Not to mention that I've called these number several times with no response at all? So please tell me how to get in touch with you all people?.
I got free channel on August like OK and tayangan hebat. How can i get again that channel, i can pay it. I used NJOI and i hope i can get my favourite channel.
Hi, saya Junainah . Sy nak tanya berkenaan tentang NJOI yg d pasang di rumah sy. NJOI d pasang di bawah nama suami Hairudin bin Jemain. Kenapa tidak dapat d tonton? Ada note (ada gangguan sila hubungi.)kat dalam bila nak tekan channel lain. Call saya secepat mungkin 0168750176/0108209749.
Now my NJOI channel has been closed you'll deal with this matter immediately. Thank you for your cooperation.
Saya Nazirah. Saya hendak buat complaint mengenai astro NJOI saya. Sejak 22 ogos lalu siaran astro NJOI telah disekat dan alasan disekat adalah tidak membuat pembayaran bil. Saya sudah menelefon customer service NJOI sebanyak two kali dah pihak astro menjelaskan kepada saya bahawa astro NJOI saya telah ditukarkan kepada astro bayar sedangkan saya tidak pernah menghubungi pihak astro dan saya juga tidak pernah menerima panggilan dari pihak astro untuk membuat tukaran astro NJOI saya. Saya harap pihak astro segera menyelesaikan masalah saya kerana sudah two kali saya menghubungi pihak customer service NJOI namun sehingga hari ini pihak astro masih mengenepikan aduan saya. Saya sertakan nombor telefon ibu saya dan nombor telefon saya untuk pihak astro mudah menghubungi saya bagi menyelesaikan masalah ini. 0122187349/0173561324.
Hi, I already join the NJOI package which I need to pay RM 60 per month. The bill was send through SMS. My question is, where can I pay for the bill? What I need to bring during the payment?.
Hello, received call from NJOI customer service and said there have a promotion which FREE certain channels to me for three months for trial. But yesterday 16/8/16 received SMS and call from customer service and said that i need to pay money for it. I feel unsatisfied because didn't explained while asking me to join this package and immediately request to cancel this package. But your customer service person in charge told need time for investigate first before cancel the package. I will NOT pay any money to the package and please help me to cancel the promotion channel to me immediately. TQ.
Hallo saya nak complain berkenaan Contractor nama SKY LOI, dia yang pasang NJOI di rumah saya tempoh hari, tapi dia pasang piring NJOI tersebut dekat tempat yang salah, sehingga menimbulkan ketidakselesaan jiran saya, jiran saya meminta untuk saya mengubah kedudukan piring tersebut, sehubungan dengan itu saya sudah menghubungi SKY LOI dan meminta dia untuk mengubah kedudukan piring tersebut, SKY LOI telah memberitahu saya beberapa kali untuk datang pada hari dan waktu sekian2 tapi sehingga hari ini dia tidak pernah datang. Mohon dipanjangkan complaint saya ni, kenapa Astro menggunakan contractor yang tak mahu bertanggung jawab atas kesilapan mereka?
Terima Kasih. Anir Bah Minor .
Request to activated NJOI card. Problem service interruption. one week already, i think this line problem, but in screen, error service interruption. Hope astro can settle this matter. Anything can inform me. Help me. Regards
Sidek .
Minta teknikal astro NJOI pasangkan semula piring astro dan buat sambungan semula siaran NJOI no kad 0110 7648 7989 dan no tel hp 011-27222523/012-6923095.
My NJOI cannot view message promt out "service currently not available" can you call me 0175630196 urgent revert please.
Ms. Khoo Xiao Hui On Phone To NJOI Service
Hi. Astro. My astro recorder has some problem because recently the recorder will suddenly restart automatically and also suddenly stopped itself during my family watched the television. So. Can you help me solve the problem?I call to astro, but nobody pick up the phone. Is it still the same number for technical support?.
Ms. Siti Al Qamar Md.isa On Phone To NJOI Service
Call customer servis sampai habis kredit x berjawab. Asik disebut akan melayan anda sebentar lagi tapi habuk pun xde. Kredit kite yg habis.
Mr. Alvin Wong On Phone To NJOI Service
I want to ask why my decoder suddenly black out the adaptor is functioning, but the decoder such like can not connected the electric how can I get to solves this problem and I this few days I kept called 03-95438100 and 03-95433838 for many times to get helping solve my problem, but nobody answer my phone I felt disappointed to your services, can you reply me ASAP as you can, I'm tired and disappointed of you call the service hotline.
Ms. Betty See On Phone To NJOI Service
Why do I hav to pay rm 42. 35 instead of Rm22. 35 as told by your Ms Loh when she called me to sign up dis special package for three months.complain hav been done in your Penang office, but until now
you keep sending me SMS regarding the outstanding balance. Pl make sure your company uphold ewhatever your sales personnels offer to customer and hold on to your principle and not deceive your customer by making empty promises jus to close a deal Please rectify and let me know asap.
Difficult to solve my problem. Cannot connect remote NJOI with televesion. Already call the customer service, but unable to reach the operator.
Saya telah ditipu oleh pihak astro. Konon2 NJOI buat promosi tapi sebenarnya NJOI saya jadi ASTRO. Baru sebulan dah dikenakan caj tertunggak RM122. Masa promosi bukan main lagi ayat promoter tu. Senang terminated la ape la. Ni call dua hari tak ada yang angkat. Saya akan laporkan kepada TRIBUNAL PENGGUNA.